Groove vs Zendesk

Side-by-side feature comparison to help you choose the right tool

Groove Groove
vs
Zendesk Zendesk
Groove
4.8
Zendesk
4.1
Overview
Category Live Chat & Messaging Live Chat & Messaging
Overall Rating 4.8 Best 4.1
Reviews 2,223 reviews 2,637 reviews
Pricing
Starting Price Contact Sales Contact Sales
Pricing Model Paid Paid
Free Plan
Free Trial 14 days 14 days
Rating Breakdown
Ease of Use 4.1 4.6
Features 4.2 4.6
Value for Money 4.4 4.5
Customer Support 4.0 4.4
Features
Company Info
Company Groove Zendesk
Founded - -
Headquarters - -
Best For ["smb","mid market","enterprise"] ["smb","mid market","enterprise"]

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Groove

Groove

4.8

Simple help desk software

Zendesk

Zendesk

4.1

Customer service platform