Freshdesk vs Zendesk
Side-by-side feature comparison to help you choose the right tool
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| Overview | ||
| Category | Live Chat & Messaging | Live Chat & Messaging |
| Overall Rating | Best | |
| Reviews | 2,600 reviews | 2,637 reviews |
| Pricing | ||
| Starting Price | Contact Sales | Contact Sales |
| Pricing Model | Paid | Paid |
| Free Plan | ||
| Free Trial | 14 days | 14 days |
| Rating Breakdown | ||
| Ease of Use | ||
| Features | ||
| Value for Money | ||
| Customer Support | ||
| Features | ||
| Company Info | ||
| Company | Freshdesk | Zendesk |
| Founded | - | - |
| Headquarters | - | - |
| Best For | ["smb","mid market","enterprise"] | ["smb","mid market","enterprise"] |