Freshdesk vs Groove

Side-by-side feature comparison to help you choose the right tool

Freshdesk Freshdesk
vs
Groove Groove
Freshdesk
4.7
Groove
4.8
Overview
Category Live Chat & Messaging Live Chat & Messaging
Overall Rating 4.7 4.8 Best
Reviews 2,600 reviews 2,223 reviews
Pricing
Starting Price Contact Sales Contact Sales
Pricing Model Paid Paid
Free Plan
Free Trial 14 days 14 days
Rating Breakdown
Ease of Use 4.8 4.1
Features 4.1 4.2
Value for Money 4.6 4.4
Customer Support 4.4 4.0
Features
Company Info
Company Freshdesk Groove
Founded - -
Headquarters - -
Best For ["smb","mid market","enterprise"] ["smb","mid market","enterprise"]

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Freshdesk

Freshdesk

4.7

Customer support software

Groove

Groove

4.8

Simple help desk software